Privacy Policy

Read the legal notice. The Owner is committed to complying with data protection regulations and respecting the privacy of Users. The goal is to offer the best service to the User, and for this, it is necessary to process their personal data. The User may only include their own personal data, and in no case that of another person without their express consent, and will be solely responsible if they do so.

1. Data Controller

Jaume Juan Serra S.L.
NIF: B57802456
Address: Avenida Diagonal, 21B. 07458. Can Picafort. Palma de Mallorca
Telephone: 606626419

2. Purposes and legitimacy

Handling inquiries: We will respond to inquiries from Users who contact us through the forms or communication tools available on the Website. If you use WhatsApp for inquiries, you explicitly consent to your data being processed by this application, which may involve transferring your data to a country outside the EU. In any case, WhatsApp is included within the EU-U.S. Data Privacy Framework. The legal basis for processing is the User’s consent, in accordance with Article 6.1.a) of the GDPR.

Browsing data: Data collected by first-party or third-party cookies that may be generated by this Website, after the User has been informed and has accepted them. The legal basis for processing is the User’s consent, in accordance with Article 6.1.a) of the GDPR.

The data processed for this purpose includes data collected by cookies generated on the Website, according to their respective purposes. For more information, please consult our Cookie Policy or modify your preferences in our cookie management tool.

The Owner will not be responsible for the processing of information collected by third-party advertising cookies, nor will it have access to the data collected by them. The Owner informs users that these third parties will process the data for their own purposes depending on the type of cookie and may, in turn, transfer the information to other service providers or process the data in combination with data collected on other websites by these or other publishers to provide the services that each of them entrusts to them.

Commercial communications: Users who voluntarily accept this option will receive promotions, advertising, offers, news, event invitations, and any other commercial information from the Data Controller. The legal basis for this processing is the User’s consent, in accordance with Article 6.1.a) of the GDPR.

3. Storage periods

The data will be kept for as long as the relationship is maintained and its deletion is not requested, and in any case in compliance with applicable legal limitation periods.

4. Transfers

No transfers of Users’ personal data collected through this Website are planned to any third party without a legal basis that legitimizes such processing.

The Owner uses external providers that use Cookies to conduct analytical studies of usage and generate advertising, which may be behavioral. The Owner does not have access to the data generated by these Cookies. Users can select which Cookies will be generated on this Website beforehand, manage their decisions subsequently, and consult the Cookie Policy at any time.

Regarding the management of services, User data may be processed by companies that provide the Owner with various services, including shipping, courier, accounting, consulting, IT maintenance, or any other service where, due to their role as Data Processors, access to or processing of this data is essential or unavoidable. This processing will not be considered a transfer of data under any circumstances.

5. Rights of interested parties

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, data portability, and the right not to be subject to automated individual decision-making (including profiling) by sending a request with the subject line “Data Protection” to the following address: Avenida Diagonal, 21B, 07458 Can Picafort, Palma de Mallorca, indicating their contact information. If they believe their rights have been violated, they may file a complaint with the Spanish Data Protection Agency.
(www.aepd.es). 

6. Free text fields

The free text fields that may appear on the Website’s forms are solely and exclusively for the purpose of collecting information to improve the quality of the Services.

The User shall not include, in any of the spaces that the Website may offer as “free text fields,” any personal data that may be classified as requiring a special level of protection. Such data includes, but is not limited to, information relating to financial status, psychological profiles, ideology, religion, beliefs, trade union membership, health, racial origin, and/or sexual life.

7. Optional fields

The Owner informs the User that the collection of some data is not mandatory, except in fields marked with an asterisk (*). However, failure to provide such data may prevent the provision of all Services linked to that data, releasing the Owner from any liability for the non-provision or incomplete provision of these Services.

8. Access to and rectification of personal data

The User agrees to provide accurate information regarding their personal data and to keep the data provided to the Owner up to date. The User shall be responsible, in any case, for the accuracy of the data provided, and the Owner reserves the right to exclude from the services any User who has provided false data, without prejudice to any other legal action that may be taken. The data provided by the User shall be presumed correct; therefore, in the event of the User submitting incorrect data, the Owner declines any responsibility for the incorrect or non-execution of the submission, as well as the incorrect completion of the necessary administrative procedures.

9. Confidentiality

Furthermore, any information exchanged between the parties, information they agree is confidential, or information that simply pertains to the content of such information, will also be considered confidential. Viewing data via the internet will not constitute direct access to it, except with the express consent of the data owner for each instance.